FAQ

Our pricing includes formula, packaging, and labels (print and application)

• Samples: 3 to 5 days plus shipping time
• 14-500 units: 10-14 days plus shipping time
• 2000 units: 3-4 weeks plus shipping time
• 2000 - 5000 units: 4 - 5 weeks plus shipping time
• For orders over 5,000 units, please allow an additional 2 weeks.

Yes, you can supply your packaging for orders with 250 + units (per product) and we will fill it for you.

Send us an email at branding.team@fkprivatelabel.com for more details

Nope. We dont do hidden fees here!! What you see on our website is what you pay.

Yes you can!! Please email us for more info. branding.team@fkprivatelabel.com

• Once an order has been placed it cannot be changed. Please double-check that you have ordered the correct products etc. BEFORE proceeding through the checkout.

• We do not offer refunds due to a change of mind. In some extenuating circumstances, we may be able to support you, however, a 25% fee will be incurred (covering transaction fees and administration costs). 

• If products are faulty or damaged, we will replace your items as soon as we can. You have 48 hours to submit damages via email. Must include photos of damage.

Yes, that can be done. Please email us. branding.team@fkprivatelabel.com

Pricing is a brand choice. As the manufacturer, we do not provide individual product pricing for the retailer. Although you are selling the same formula, you might be selling to different target audiences.

You should determine what is the best strategy to make the best profit margin.

Our products are high-end, USA-made and should be priced accordingly. Here are some suggestions:

Face & Eye Serums: $35 – $85
Creams & Moisturizers: $40 – $90
Masks & Scrubs: $45 – $90
Cleansers: $30 – $60

When it comes to the label or product descriptions, we (FK Private Label or our customers) cannot claim that the product/formula makes a physical change to the skin, hair or body or affects the structure or function of skin, hair or body (this would be a drug claim). We can only claim that it changes the appearance of the skin and that products are for cleansing, beautifying, promoting attractiveness, or altering the appearance (since these are cosmetic claims).

Our label requirements:

◇ Product Name

◇ Fill Quantity

◇ Directions

◇ Cautions

◇ Distribution Information

◇ Company or Personal Name

◇ City, State & Zip

◇ Email, Website or Phone #

◇ Ingredients (if not listed on your outer boxing or website)

All labels must be printed in English. This is due to ensure label compliance for the USA. We do not comply our labels for other countries or languages.

Format Requirements:

If you choose to create your own labels and not use our graphics team, all labels must be submitted via Dropbox links in PDF print format using CMYK. Please provide separate Dropbox links for each label size. For example, if you have four cleanser labels with 5x2 label sizes, those should be in one link, and if you have two moisturizers with 7x2 label sizes, those should be submitted in a second link. We will not make any adjustments to the labels you submit; they will be printed "as is." We have Canva templates available for each product if you decide to design them yourself. Please ensure all labels have a 1/8" print bleed to prevent any text from being cut off.If you have any additional questions or need assistance with the design process, please email us atbranding.team@fkprivatelabel.com.